Secure payment

Payment conditions

The payment of the customer's purchases can be made by bank card (cards from the "cb" network, visa, eurocard/mastercard, american express are accepted) or by paypal.

In case of payment by credit card, the customer's credit card is debited at the time of the confirmation of the order.

For this purpose, the customer confirms to l'Atelier du Tranchet and guarantees to the company l'Atelier du Tranchet, at the time of an order via internet, that he is the holder of the bank card and that the name appearing on this bank card to be debited is his, then communicates in a secure environment on internet, the number and the expiry date appearing on the front of his bank card as well as the numbers of the visual cryptogram appearing on the back (or on the front) of his bank card.

In the case of payments by internet, the control will be carried out online with the establishments and competent banking organizations, questioned via the system of the company Stripe Payments Europe. This company, located in Ireland (1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland), will proceed to the storage and the automated treatment of the information relative to each order including the coordinates of bank card, in a protected environment.

The transfer of the customer's personal data to stripe payments europe has been authorized by the cnil and is governed by the standard contractual clauses established by the european commission.

In addition, in order to fight against fraud on the internet, l'Atelier du Tranchet implements a treatment relating to the evaluation of the risks and the prevention of fraud in the payment of purchases on the present internet site, for which l'atelier du tranchet also calls upon the company Stripe Payments Europe.

The collected data are intended only for the authorized persons in charge of the fight against the fraud within the company L'ATELIER DU TRANCHET. This treatment was also authorized by the CNIL.

For more information concerning the treatment of personal data by L'ATELIER DU TRANCHET please consult the " confidentiality policy " of L'ATELIER DU TRANCHET.

In the hypothesis where, for any reason whatsoever (opposition, refusal of the issuing center...), the debit of the sums due by the customer would be impossible, the sale made by telephone would be immediately resolved and the process of purchase on internet cancelled.

Our responsible commitments

Our responsible commitments

Privileging the best of French know-how
and the proximity of production

All our models are imagined and designed in France, in Paris, capital of fashion. Our made-to-measure shoes, made by craftsmen in our own workshop, have the "Made in Paris" label. The same goes for our accessories. Our sneakers are produced in Guimares, Portugal, a European reference in this field.

Being part of the slow fashion

By making limited editions to avoid overproduction and potential destruction of surplus. We ensure the upcycling of our models thanks to our artistic director. Our accessories are made with the scraps of our shoes. For custom-made products, we select skins of exceptional quality from the unused stocks of the major French luxury houses and their associated tanneries. By using them, we reduce the environmental impact and offer our customers the best possible quality.

fostering sustainability

We design our models to ensure maximum sustainability.
You also play a role in sustainability by following the recommendations for use (see the tab on our care tips). We encourage you to buy less but better by affirming your style without over-consuming.

Believe in a model that consists in producing as much as possible...

And at a fair price in relation to the quality of manufacture of our partners.
We position ourselves in a vision that creates long-term value for our ecosystem. That's why there are no sales.

Support an NGO

XXXX specialist in water recycling to complete our societal and environmental commitment.
10 euros per pair will be donated directly to this NGO. You can also overpay when you pay, thus joining the community by associating yourself with our responsible commitments.

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